FAQ

Based on mounting scientific data. t appears so. Regular use of hot tubs show promising benefits for a variety of illnesses. injuries and ailments, including: Back pain, Blood pressure, Muscle pain, Diabetes, Fibromyalgia, Arthritis and more. You should always consult with your physician before engaging in any form of hydrotherapy, including hot tub use. But from our vantage point, consistent hot tub use appears to be an ideal complement for anyone looking to improve their health.

A hot tub full of water can weigh over 3000 lbs! For this reason it must be placed on a 4 inch thick reinforced concrete slab, or an equally sturdy wood deck (on compacted earth) capable of holding at least 100 lbs per square foot. You should never install on a balcony or unsupported deck, or set on the bare earth. The spa, hot tub cover and hot tub cover lifter need to have room to operate, and depending on which cover lifter is used,. you will need from 6" to 18' of clearance on 3 sides of the hot tub. Also important is easy access to the equipment hot tub pack (pump, heater, filter, blower, valves, etc.). Our hot tubs are very heavy and easily damaged, so if you intend to move one make sure you have plenty of help and good dollies/trailers to help move the spa. It is usual to put a hot tub on its side for moving, but take care not to put it on the pumps side as the door on most hot tubs is very weak. Note: Hire a trailer or flat bed to drive from one address to another, most hot tubs will not fit in a Luton or a transit van. If in doubt call us and we will help you in moving spas.

That depends on how much you use the spa or hot tub, and how clean your bathers are, but generally speaking, most residential spas are drained every 3-4 months. For hot tubs that are mandated to conserve water, there are ways to extend your time between changes for up to a year if needed.

Cloudy water is usually caused by one of four things: Not enough sanitizer in the water. / Poor water balance. / Poor filtration. / Old water. If your hot tub water is cloudy, take a sample of your water in for testing. If the water test shows problems with either sanitizer or water balance, follow the directions to fix the problem. Your water should then clear up in 1-2 days. If the water test shows everything is good, your problem could an old filter. If your hot tub filter is more than 12 months old, replace it. If your filter is still pretty new, the issue could be that your hot tub water is “old”.

Firstly, we must remember hot tub heaters vary considerably. Also the volume of water to be heated varies, as does the hose water temperature from summer to winter. As an example, let's look at a 300 gallon hot tub with a 4kw heater, with summer temperature hose water. You should expect this to be hot in about 20 hours. Bigger spas, different heaters and winter hose water will all vary your heating time period. A final point - hot tubs are designed to be hot 24/7. Once a hot tub is hot you are only ever topping up lost heat.